Legal, Privacy and Cookie Policy

You are informed that you may, in accordance with the Portuguese Law nº 144/2015 of 8 of September, apply to the following entity for Alternative Dispute Resolution:

Centro de Arbitragem de Conflitos de Consumo do Algarve
Avª. 5 de Outubro, nº. 55, R/C Dtº.
8000-075 Faro, Portugal
Tel.: (+351) 289 823 135
E-mail: info@consumoalgarve.pt
Web: www.consumidoronline.pt
Facebook: facebook.com/consumidoronline

Monday to Friday: 09:00 - 13:00 / 14:00 - 17:00

For more information: www.consumidor.pt

John Hill Sociedade de Mediação Imobiliária, LDA is committed to protecting the privacy of its clients, contacts, suppliers and/or partners and to complying with all applicable data protection and privacy laws. As such, it has drawn up this Privacy and Data Protection Policy in order to affirm its commitment to and respect for the privacy and personal data protection rules of its clients in strict compliance with the applicable legislation in this area, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation" or "GDPR").
The purpose of this Privacy Policy is to provide all the information about the processing of all data.

CHANGES TO OUR PRIVACY STATEMENT

This Privacy Policy may be updated regularly and whenever we make changes, these will be published on our website and you will be alerted to the fact that it has been changed.
Last Update: 18/01/2024.

DATA COLLECTION AND PROCESSING

John Hill Sociedade de Mediação Imobiliária, LDA is the entity responsible for collecting and processing user data.
Visiting this site does not in itself imply the automatic provision of any personal data that identifies the User, however, if you fill in and send any of the contact forms on the site, the data requested will be collected.
The data collected will be essentially business-related and will be collected, processed and stored in computerised form by John Hill Sociedade de Mediação Imobiliária, LDA, or by entities subcontracted by it, and is intended to respond solely and exclusively to your requests in the context of a commercial relationship.
The personal data collected will be kept in such a way as to allow their identification only for the period strictly necessary for the pursuit of the purposes of collection or further processing, after which they will be deleted. In the event of pending litigation, the data will be kept until the final judgement terminating the case or for compliance with a legal provision.
John Hill Sociedade de Mediação Imobiliária, LDA assumes that the data collected has been entered by the data subject, is true and accurate, and has been authorised by the company or the data subject.

USER RIGHTS

Under the terms of the applicable legislation, the data subject may at any time request access to the data concerning them, as well as request their rectification, erasure or restriction of processing, the portability of their data, or object to their processing.
You can exercise these rights by writing to Prime Vision Group at Av. 5 de Outubro, n. 20 | 8135-101 Almancil, addressed to the data controller.

DATA SHARING

The personal data collected by John Hill Sociedade de Mediação Imobiliária, LDA may be communicated to:
Subcontractors for the aforementioned purposes, under the terms of the contracts signed with them;

  • Entities where such data communications are necessary or appropriate:
    • in the light of the applicable law;
    • to fulfil a legal obligation/court order;
    • following a decision by the National Data Protection Commission or another competent supervisory authority, or to respond to requests from public or governmental authorities.

SECURITY MEASURES

John Hill Sociedade de Mediação Imobiliária, LDA has adopted the technical and organisational measures established by law to guarantee the security of personal data and prevent their alteration, loss, unauthorised processing or access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation" or "GDPR").

OUR COOKIE POLICY

Cookies are used on the John Hill Sociedade de Mediação Imobiliária, LDA website to ensure an appropriate user experience.
The information obtained has no other use.
What kind of cookies do we use on our website?
Cookies are small information files that are stored on your computer, tablet, phone or other Internet-enabled device via your browser. The information retained by cookies is sent back to the website's server every time the browser opens one of its pages.
Cookies help determine the usefulness, interest and uses of a website, enabling faster and more efficient browsing. They prevent the same information from being entered repeatedly.
What are cookies and what are they used for?
There are two main types of cookies: session cookies and permanent cookies. Session cookies are temporary and only remain in the cookie file until the user leaves the site, so they are deleted when the browser is closed. The information obtained is used to analyse traffic patterns, which makes it easier to identify problems. Permanent cookies are stored until the user deletes them manually or their expiry date expires. They are used whenever the user visits the site again for a more personalised service, adjusting browsing to their interests.
Of these, we use cookies for various purposes. Analytical cookies are used anonymously for statistical purposes. Functionality cookies store user preferences. Third-party cookies measure the success of applications and can be used to personalise buttons, menus, icons and other graphic interface components with user data (called widgets).
We do not store personally identifiable information in the cookies we use. Nor do we use cookies to target advertising to our users based on their browsing behaviour, or for other advertising purposes of our own or of third parties.
How do I manage cookies?
All browsers allow the user to accept, refuse or delete cookies at any time by configuring the appropriate settings in their browser programme. You can configure cookies in the "options" or "preferences" menu of your browser. Please note that if you deactivate cookies, you will lose the automatic completion of some data, such as login details. In addition, it may prevent some online services from working properly, affecting site navigation.

COMPLAINTS

Without prejudice to any other administrative or judicial remedy, the User has the right to lodge a complaint with the National Data Protection Commission or other competent supervisory authority under the terms of the law, if they believe that the processing of their data by John Hill Sociedade de Mediação Imobiliária, LDA violates the legal regime in force.
If you have any questions regarding the processing of your personal data and the exercise of the rights conferred on you by the applicable legislation and, in particular, referred to in this Policy, you can do so through the following contacts:
Telephone: +351 289 395 735 (Calls to the national landline network)
Address: Av. 5 de Outubro, n. 20 | 8135-101 Almancil